Spares and Repairs

If you are looking for a spare or repair (battery, strap etc) for a Casio product, please find the details for Casio SA below (James Ralph (Pty) Ltd). TWC does not sell spares or repair products. All items which fall under warranty need to be assesed and repaired by the Casio South African agents. All products in need of repair will need to be sent to the Casio agents at the clients cost - TWC cannot be held liable to send, collect and return products which fall under warranty. 

TWC does not offer support for items which have not been purchased through our online store. TWC is merely a retailer and not the Casio SA agents, only new product enquiries or order support emails will be responded to when sent to our main email address or via our contact form.


James Ralph Trading (Pty) Ltd (CASIO SA)

71 Austin Road, Glen Austin
Midrand, Johannesburg

(Access Only From Olifantsfontein Road)

Email Us: Spares & Repairs Department

Telephone: (011) 314 8888

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